Warranty and after-sales
The longest warranty period for our battery products is 10 years, demonstrating our confidence in their quality.
- Supporting 7/24/365 on line
- Experienced after-sales team responds very quickly
- Free exchange or replacement of some products
- Free accessories for large orders
FAQ
- We can sign the quality contract and put warranty items in the contract.
- Send pictures or vedioes once you find defective batteries.
- Our experienced engineers will discuss with you to solve the problems and output 8D report within 7 days.
We can still repair the batteries if they are defective. But we need to charge the related cost.
Yes, the warranty is for our products, no matter who use them.
Yes, please contact our person to know more about our quality policy.
Please contact our person first once you have defective batteries. Since it is very easy to damage the battery if you do not know how to repair it.
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